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PC Troubleshooting

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Components of a PC

Preventive Maintenance

Troubleshooting Hardware

Backing Up Files

Error Messages

Windows Keystroke Commands

Common Software Questions

Bibliography

Glossary

Finish

Printable Version

Components of a PC

PC Components


System Case or Tower

  • mechanical chassis
  • grounding for motherboard
  • physical holding for drives, expansion devices

Power Supply

  • provides electrical power to system
  • power provided to processor via mother board
  • power also provided to expansion cards via motherboard
  • internal cables connect to motherboard
  • other cables: power drives

Motherboard (also known as the main board or system board)

  • the single large printed circuit board located just off the enclosure's base
  • holds the majority of a computer's processing power
  • as a minimum, a motherboard contains the system CPU, clock/timing circuits, RAM, cache, BIOS, serial port(s), parallel port and expansion slots
  • it is the motherboard more than any other element of the PC that defines the performance

Other Motherboard Components

System BIOS

  • "Basic Input/Output System"
  • provides an interface between the PC hardware and the standarized operating system
  • allows the operating system to interact with the memory and the various devices and drives in the system
  • initial instructions for processor to start devices, read from hard drive
  • Be Very Careful in the BIOS

Expansion Card Slots

  • allows video, sound, and floppy disk and hard drive controller circuitry to be disabled from the motherboard

CPU (Central Processing Unit)

  • brain of the computer
  • processor rests on the motherboard
  • responsible for processing each instruction and virtually all of the data needed by the computer
  • the type of CPU limits the PC's overall processing power
  • you can't just place any CPU in the CPU socket and expect the motherboard to work

Memory (RAM: Random Access Memory)

  • the CPU can get information from any location in the memory in less than a millionth of a second
  • memory is what the CPU looks through in order for the software to accomplish anything
  • the CPU never looks directly at the information on your hard drive, floppy disk, or your CD-ROM

Cache Memory

  • traditional RAM is much slower than a CPU: the CPU must insert pauses to catch up
  • cache is a technique of improving memory by keeping a limited amount of frequently used information in a very fast cache RAM
  • if the needed information is found, the CPU reads the cache at full speed. performance is improved because less time is wasted
  • by making the cache larger, it is possible to hold more frequently used data

Bits

  • computers work with very small bits of information called bits which have to be combined into larger clusters to be of much use
  • the basic clusters used by most computers is 8 bits and is known as a byte
  • memory size is measured in bytes and of course, more is always better
  • since computers need huge numbers of bytes to do anything useful, the measure of a megabyte (one million bytes) is used


Drives

Places to store, read, and/or write data. There are two types of drives: internal and external. The external drive bay allows a drive to be mounted facing the outside of the computer. Examples are floppy, CD-ROM, CD-R, DVD, PC Card, and tape drives. Hard drives are mounted on a internal bay. A typical desktop PC offers two external and 2 internal bays.

Hard Drive

  • huge, fast, reliable, and quiet storage mechanism
  • standard equipment on all PCs and are the preferred boot device for even the largest operating system
  • typically uses one light to indicate drive activity


Floppy Disk Drive

  • provides permanent, removable, limited storage for your computer
  • capable of storing up to 1.44 MB on a 3.5" disk
  • uses only one light to indicate drive activity

Zip Drive

  • 3.5" drive capable of storing up to 100MB on a single zip disk
  • combines magnetic and optical storage technology
  • looks similar to a floppy disk drive
  • some PC manufacturers now include Zip drives as standard equipment in their systems

 

CD-ROM Drive

  • standard equipment in all modern PCs
  • uses a load/eject button, a volume control (to adjust CD audio) and a single activity light
  • one optical disk can store up to 650 MB of programs, data, or other media


CD-R Drive

  • allows you to record your own CD
  • uses a load/eject button, drive activity light, and volume control
  • uses a second activity light to show when the drive is writing

 

DVD Drive

  • DVD disks can offer up to 17 GB of storage on a single disk the size of a CD
  • are backward-compatible with almost all existing CD-ROM standards
  • ideal medium for the distribution of audio and video multimedia and incredible amounts of data
  • uses a load/eject button, a volume control (to adjust CD audio) and a single activity light

PC Card Drive

  • supports the easy transfer of files between laptop and desktop systems
  • looks like a 3.5" floppy drive but the card opening is thicker and narrower
  • doesn't work like a traditional drive as it is entirely electronic.  There are no moving parts except for the electrical card connector and a simple card ejection mechanism
  • the mechanical lever ejects the PC card, and a single light is used to indicate drive activity


Tape Drive

  • offers a significant amount of storage capacity using relatively inexpensive tape media
  • usually limited to system backup chores as the tape devices are slow, hot and noisy
  • uses 2 lights; one a power indicator and another as a drive activity light

Expansion Boards

Video Card

  • performs the job of a cable box or the antenna and tuner on your TV
  • takes the information the motherboard tells it to display and generates the signals that the monitor understands

Sound Card

  • the adapter which gives your PC the ability to play or record voice and music
  • essential part of every PC used for educational, game and multimedia applications

Network Card

  • the adapter which lets your PC communicate on a network

Serial and Parallel Ports

PC communication is accomplished through the use of parallel or serial ports

Parallel Ports

  • allow the PC to drive printers
  • operate hard drives, CD-ROM drives
  • implemented as a 25 pin female connector


Serial Ports

  • used for online communication
  • one or two ports on a PC
  • newer versions 9 pin D type male connector

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