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PC Troubleshooting

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Components of a PC

Preventive Maintenance

Troubleshooting Hardware

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Error Messages

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Glossary

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Glossary

Glossary of Terms

Address: the number allocated to a memory location allowing the PC to access the data in that location.

ANSI: American National Standards Institute.

Application: software designed for a specific purpose. e.g. word processing, spreadsheet.

ASCII: American Standard Code for Information Interchange. A standard code for relating characters to numbers. e.g. the ASCII code for `A' is 65.

AT: Advanced Technology. The replacement for the XT PC. Still the standard for most PCs.

Baud: rate of data transfer (one bit per second). Used in communications e.g. modems.

BIOS: Basic Input Output System. Software stored in ROM which controls the basic functions of the PC.

Bit: Binary digIT. Basic unit for data.

Bitmap: a graphics image which is made up of dots, each dot taking up one bit of data.

Buffer: a temporary store for data being transferred. e.g. from and to disks.

Bus: electronic tracks which carry data between different parts of the PC. Equivalent to motorway.

Byte: 8 bits of data. Usually enough to store 1 character.

Cache: an area of memory used for fast data transfer.

CAD: Computer Aided Design/Drafting.

CD-ROM: Compact Disk-Read Only Memory. CDs are capable of holding vast amounts of data. Currently PCs cannot write data to CDs.

Centronics: another name for the parallel port.

CGA: Color Graphics Adapter. A graphics display standard.

Clone: A PC which is compatible (i.e. will run the same software) as an IBM PC.

CPU: Central Processing Unit. An IC which is the `brain' of a PC.

DDE: Dynamic Data Exchange. A function of Windows 3 that allows the flow of data between application programs.

Device driver: a program which needs to be in memory to allow the PC to drive a particular peripheral.

Diablo: standard for daisywheel printers.

Dot Matrix: impact printer.

DPI: Dots Per Inch. Method of quantifying laser printing quality.

DRAM: Dynamic Random Access Memory.

DTP: Desk Top Publishing. An application package which allows the mixing of text and graphics to produce documents/newsletters etc.

EGA: Enhanced Graphics Adapter. A graphics display standard.

EISA: Extended Industry Standard Architecture. Designed as the successor to AT (or ISA).

EPROM: Erasable Programmable Read Only Memory.

EPSON: Printer manufacturer.

Ethernet: A protocol and cabling system for operating local area networks.

Expanded Memory: paged memory.

Expansion Card: printed circuit board slotted into an expansion slot inside the PC.

Extended Memory: memory available to AT type machines at addresses above 1 Mb.

FAT: File Allocation Table. Part of a disk which holds information on where all the files on that disk are located.

File: a block of information stored on disk.

Fileserver: a PC used in a network.

Font: a particular size and style of a typeface. e.g. 12 point Times Italic. Times is the typeface, 12 point is the size, italic is the style.

Footprint: The amount of space the PC takes up on the desktop.

GEM: Graphics Environment Manager. see GUI.

GUI: Graphical User Interface. System where the DOS command line is replaced by a mouse controlled environment consisting of icons, windows and menus. Also known as a WIMP system. Examples include GEM and Windows 3.

Hercules: A monochrome graphics display standard.

HPGL: Hewlett Packard Graphics Language. Language used to describe output for plotters.
IC: Integrated Circuit or `chip'.

Icon: graphical representation of a file or a running application. see GUI

ISA: Industry Standard Architecture. Another name for the AT type PC.

Ink-jet: type of printer.

Integrated Package: a software package that combines word processing, database, spreadsheet etc. functions in one program.

Intel: CPU manufacturer.

Interface: Software or hardware that allows communication between two pieces of software or hardware.

Interleave: refers to the way data is stored on hard disks.

Kermit: software that facilitates file transfer between computers.

Kilobyte (Kb): 1,024 bytes.

LAN: Local Area Network.

Language: a way of writing programs.

Laptop: a portable PC.

MCA: Micro Channel Architecture.

MDA: Monochrome Display Adapter. The original display standard for PCs. Could display text only; no graphics capability.

Megabyte (Mb): 1,024Kb or 1,048,576 bytes of data.

Memory: electronic circuitry for storing data and programs.

Modem: MOdulator/DEModulator. Device that allows the PC to communicate with other computers via the telephone system.

Motherboard: a printed circuit board inside the PC which holds all the principal ICs and circuitry.

MS-DOS: MicroSoft Disk Operating System. Operating system used by PCs.

Multisynch: A monitor which is capable of running at several different speeds. Thus capable of accepting signals from different graphics adapters.

Multitasking: the process of running more than one program simultaneously. Not normally seen on PCs.

Network: a group of interconnected computers.

Notebook: A small (usually A4) portable PC.

OCR: Optical Character Reader. Software used in conjunction with a scanner to `read' printed text into a PC.

Operating System: computer program which provides the link between the user, the hardware and software. e.g. MS- DOS, UNIX.

Optical Disk: a storage device capable of storing more data than hard disks see CD-ROM.

OS/2: Operating System 2. Designed by IBM as a successor to PC-DOS.

Parallel: transmitting data down more than one line (as opposed to serial, where one line only is used).

Path: the route MS-DOS takes to find a file.

PC-DOS: Personal Computer Disk Operating System. Equivalent to MS-DOS.

Pixel: a dot on the screen. The screen image consists of an array of pixels.

Port: A socket in the PC allowing devices, such as printers, to be connected.

Portable: A battery powered PC.

Postscript: A page description language used by laser printers.

PPM: Pages Per Minute. Method for measuring laser printer speeds.

Presentation Manager: A GUI designed for use under OS/2.

Program: A set of instructions which the CPU carries out.

PROM: Programmable Read Only Memory.

Protocol: a mutually agreed way of doing things between a computer and another computer or peripheral.

PS/2: Personal System 2. A computer designed by IBM as a successor to the AT.

RAM: Random Access Memory. The working area memory. Its contents are lost when the PC is switched off.

RAM Disk: an area of memory configured to behave like a disk drive.

ROM: Read Only Memory. Memory that can be read from but not written to. i.e. its contents stays the same.
RS232: see serial port.

Scanner: device which can `scan' an image (e.g. photo or printed page) into a PC.

SCSI: Small Computer Systems Interface.

Serial port: socket in the back of the PC for sending and receiving information. Used for mouse and/or communications.

SIMM: Single In-line Memory Module. A memory chip.

Software: programs and data.

Spreadsheet: an application program that displays rows and columns allowing data contained within to be analyzed. Useful for financial calculations and planning.

SQL: Structured Query Language. Language used for querying databases.

Super-VGA: a non-standard extension of VGA with higher resolution and more colours.

System disk: the disk (hard or floppy) a PC needs to start up (or boot-up) from.

Tape streamer: a disk back-up system.

Terminal Emulator: software which makes a PC behave like a mainframe terminal.

Toner: black powder used by laser printers.

Tower system: a floor standing PC.

TPI: Tracks Per Inch. Refers to the density of floppy disks.

TSR: Terminate and Stay Resident. A program which still resides in memory when not in use and is usually called up by a simple key combination.

Typeface: the design for a set of characters. e.g. Helvetica, Courier. See font.

UNIX: an operating system sometimes found on PCs.

VGA: Video Graphics Array. Display standard allowing high resolution graphics to be produced.
Virtual Memory: technique where hard disk space is made to appear like extra system memory. Used by Windows 3.

WIMP: Windows Icon Menus and Pointer. See GUI.

Winchester: another name for a hard disk.

Windows: see GUI

WORM: Write Once Read Many. Refers to optical (CD) disks.

WYSIWYG: What You See Is What You Get. Applies to word processors. What you see on the screen is how the document will appear when printed.

XT: eXtended Technology. The successor to the original PC.

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