PRESS RELEASES
COMMUNITY INPUT SOUGHT ON FUTURE OF
LIBRARY SERVICE IN ERIE COUNTY
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Buffalo , NY -- The Buffalo and Erie County Public Library (B&ECPL) is encouraging all community members to provide feedback on library service in Erie County . Following the drastic reduction in operating funds over the past two years, the System is evaluating current levels of service, needs and priorities in preparation of a new five-year plan.
“Library user feedback is vital to our planning process,” stated B&ECPL Director Michael C. Mahaney . “We need to hear directly from patrons on what they value from their public library so that limited resources can be best utilized to meet the wants and needs of our community.”
The public is invited to visit the Library's website at www.buffalolib.org to participate in a brief online survey which seeks to determine the most convenient time for patrons to visit the library, how much more patrons may be willing to pay for library service, what types of materials and programs should be offered and what is most important to a library building. In addition, patrons may complete a Top Ten List, where they can rank the basic service and resource categories they find most important in a public library. Printed copies of the ranked questionnaire are also available at every B&ECPL location. Finally, an online submission form is available for more detailed responses or to share ideas and suggestions regarding future library service in a narrative form.
The results of this process will be integrated into a draft five-year plan, which will also include feedback from administrative visits at all libraries and departments and well as meetings with trustees and other stakeholders. Public meetings will also be conducted later this summer to report results and exchange information.