In 2016, the Buffalo & Erie County Public Library (B&ECPL) conducted an exhaustive needs assessment and data analysis over a several month period to evaluate Library services, programs and technology. This included in-house, online and in-person surveys of users and non-users, as well as focus group input sessions for the public, trustees and staff. Operational data including circulation, program attendance, door counts, collection development activities, and public access computer use were reviewed by a staff working group (which included staff from the Central Library, Buffalo Branches, Contract Member libraries and Administration).
As a result of the evaluation process, the staff working group collaboratively developed several planning documents. This “Buffalo & Erie County Public Library 2017-2021 Strategic Plan” encompasses service initiatives strongly aligned and integrated with other B&ECPL Board-approved planning documents and supports the B&ECPL’s “Mission” and “Vision” statements.
The “Buffalo & Erie County Public Library 2017-2021 Strategic Plan” has been developed as a System-wide plan, and as such, will impact services and initiatives on all levels at all B&ECPL locations. It incorporates the “B&ECPL 2017-2021 Goals and Objectives” previously adopted by this Board on February 16, 2017 (per Resolution 2017-4).
The Buffalo & Erie County Public Library 2017 – 2021 Strategic Plan was adopted and approved by the Buffalo & Erie County Public Library Board of Trustees on July 20, 2017 per Resolution 2017-31.